Privacy Policy (TrackLineX)
Last updated: September 21, 2025
1. Introduction
TrackLineX (“we”, “our”, “us”) provides a SaaS platform for logistics and production tracking. This Privacy Policy explains how we collect, use, and protect your personal information.
2. Information We Collect
Account Information: Name, email address, and password when you register.
Authentication Data: If you sign up or log in with Google, we request only the following scopes:
- openid
- profile
Transactional Data: Orders, production items, and related activity within the platform.
Support Communications: Messages sent to [email protected].
3. How We Use Information
- To create and manage your account.
- To provide secure authentication (Google Sign-In).
- To send transactional emails (e.g., confirmations, password resets, order updates, optional production alerts).
- To provide customer support.
4. Email Communications
- We send only transactional or support-related emails.
- Users may configure optional alerts for specific production stages. These alerts are opt-in and must be manually enabled per item.
- No marketing or promotional emails are sent.
5. Data Retention
We retain your personal data as long as your account is active. You may request deletion at any time by contacting [email protected].
6. Security
We implement industry-standard measures (encryption, access controls, monitoring) to protect your information.
7. Sharing of Information
We do not sell or rent personal data. We may share limited information with service providers (e.g., email delivery via AWS SES) strictly to operate our services.
8. Your Rights
You may request access, correction, or deletion of your data at any time by contacting [email protected].
9. Contact
For questions, contact us at:
[email protected]